This privacy policy sets out how this website (hereafter “HollyHoux”) uses and protects any information that you give HollyHoux while using this website, including what type of personal identifiable information is requested in order to make a purchase, how the information is used, and with whom the information is shared.  HollyHoux is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.  We may change this policy from time to time by updating this page.

 [Note that other HollyHoux websites may be governed by privacy notices containing different information practices applicable to those sites.]

If you tell us that you do not wish to have this information used as a basis for further contact with you, HollyHoux will respect your wishes.

What we collect

PERSONAL INFORMATION THAT MAY BE COLLECTED

Identifying Information. In order to make a purchase or to access designated subscriber services and /or restricted areas within the HollyHoux website, HollyHoux will request a user to provide certain personal identifying information, which may include: [legal] name, postal address, e-mail address, screen name, password, daytime telephone number, facsimile number, method of payment, and, if applicable, credit card number. HollyHoux may request additional information necessary to establish and maintain customer’s account.

Service Quality Monitoring. Some website transactions may require a customer to telephone HollyHoux, or HollyHoux to call the customer. HollyHoux will not contact you by telephone without your prior consent, except to confirm an order placed online and/or to inform a customer of the status of such order. Customer should be aware that it is HollyHoux’s practice to monitor, and in some cases record such calls for staff training or quality assurance purposes.

Information from Children. HollyHoux does not sell products or services for purchase by children, and will not collect or post information from a child under the age of 16 without the involvement of a parent or guardian. HollyHoux will notify the child’s parent or guardian at the e-mail address provided by the prospective customer, alerting the parent or guardian to the child’s use of the website and providing instructions as to how the parent or guardian can delete the child’s registration from the website. HollyHoux does not use personally identifying information collected from children for marketing or promotional purposes, and does not disclose such information to any third party for any purpose whatsoever.

Lost or Stolen Information. If a customer’s credit card and/or password is lost or stolen, the customer should promptly notify HollyHoux in order to enable us to cancel the lost or stolen information and to update its records with a changed credit card and/or password.

Chat Rooms, Forums and Bulletin Boards. If customer participates in a HollyHoux chat room, discussion forum, or posts messages to a HollyHoux bulletin board, customer should be aware that the information disclosed and shared will be broadly available to other persons, both inside of and/or outside HollyHoux, who have access to that chat room, forum or bulletin board. Some individual HollyHoux chat rooms, forums or bulletin boards have additional rules and conditions regarding participation. Also, participant’s expressed opinion is his or her own and should not be considered as reflecting the opinion of HollyHoux.

For the exhaustive list of cookies we collect see the please see the list of cookies we collect section.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

Uses Made of the Information

Limited Uses Identified. Without customer’s prior consent, HollyHoux will not use your personal identifiable information for any purpose other than that for which it is submitted. HollyHoux uses personal identifiable information to reply to inquiries, handle complaints, provide operational notices and in program record-keeping. HollyHoux also processes billing and business requests related to HollyHoux website participation.

Stored Information Uses. HollyHoux stores and retains the information provided by customer or the information entered on the HollyHoux website. This information is used to compile a customer’s purchase history in order to enable HollyHoux to recommend products, services, or special offers that would be of interest to a customer or stored information is used by HollyHoux, and/or HollyHoux agents: to support customer interaction with the HollyHoux website; to deliver customer purchases; and/or to contact customer again about other HollyHoux services and products.

Online Advertising. Some companies that help HollyHoux deliver interactive on-line advertising, such as banner ads, may collect and use information about HollyHoux’s customers to help us better understand the types of advertising or promotions that are most appealing to HollyHoux’s customers. After it is collected the information is aggregated so it is not identifiable to a specific individual. If, however, customer would prefer that these companies not collect such information, please contact us at service@hollyhoux.com.

Security

HollyHoux is committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, HollyHoux employs physical, electronic and managerial procedures to safeguard the security and integrity of personal information.

No Liability for Acts of Third Parties. HollyHoux will exercise all reasonable efforts to safeguard the confidentiality of customer personal information. However, transmissions protected by industry standard security technology and implemented by human beings cannot be made absolutely secure. Consequently, HollyHoux shall not be liable for unauthorized disclosure of personal information due to no fault of HollyHoux including, but not limited to, errors in transmission and unauthorized acts of third parties.

Disclosure to Governmental Authorities. Under certain circumstances, personal information may be subject to disclosure pursuant to a judicial or other government subpoenas, warrants or orders.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know using our Contact Us information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us this request using our Contact Us information.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at service@hollyhoux.com. We will promptly correct any information found to be incorrect.

Opt-Out Right. Customer and/or prospective customer has the right at any time to cease permitting personal information to be collected, used or disclosed by HollyHoux and/or by any third parties with whom HollyHoux has shared and/or transferred such personal information. Right of cancellation may be exercised by contacting HollyHoux via e-mail at service@hollyhoux.com, telephone or certified postal mail. After processing the cancellation, HollyHoux will delete customer or prospective customer’s personal information from its data base.

Terms of Use. If customer chooses to enter into a purchase order or to subscribe to HollyHoux’s services, customer’s action is hereby deemed acceptance of HollyHoux practices described in this policy statement. Any dispute over privacy between customer and HollyHoux is subject to the provisions of this notice and to HollyHoux’s Terms of Use Agreement and Conditions of Use which is hereby incorporated herein and which can be read at https://HollyHoux.cdwinc.com/

List of cookies we collect

The table below lists the cookies we collect and what information they store.

Cookie Name

Cookie Description

FORM_KEY

Stores randomly generated key used to prevent forged requests.

PHPSESSID

Your session ID on the server.

GUEST-VIEW

Allows guests to view and edit their orders.

PERSISTENT_SHOPPING_CART

A link to information about your cart and viewing history, if you have asked for this.

STF

Information on products you have emailed to friends.

STORE

The store view or language you have selected.

USER_ALLOWED_SAVE_COOKIE

Indicates whether a customer allowed to use cookies.

MAGE-CACHE-SESSID

Facilitates caching of content on the browser to make pages load faster.

MAGE-CACHE-STORAGE

Facilitates caching of content on the browser to make pages load faster.

MAGE-CACHE-STORAGE-SECTION-INVALIDATION

Facilitates caching of content on the browser to make pages load faster.

MAGE-CACHE-TIMEOUT

Facilitates caching of content on the browser to make pages load faster.

SECTION-DATA-IDS

Facilitates caching of content on the browser to make pages load faster.

PRIVATE_CONTENT_VERSION

Facilitates caching of content on the browser to make pages load faster.

X-MAGENTO-VARY

Facilitates caching of content on the server to make pages load faster.

MAGE-TRANSLATION-FILE-VERSION

Facilitates translation of content to other languages.

MAGE-TRANSLATION-STORAGE

Facilitates translation of content to other languages.

 

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